Terms & Policies Return Policy We hope you enjoyed your shopping experience with us today.  Please take time to read our policies.  Many of the treasures found on this site are previously loved and may show some signs of time worn elegance.  We do our best to inspect all items and will carefully detail and disclose all specifications and characteristics of all items for sale.  Make sure to read all product descriptions and view photos before placing your order as all sales are final.     Payment Policy Payment is due at the time of purchase and we accept all major credit cards through Paypal, our shopping cart provider.  Paypal is a safe and secure encrypted payment provider and your privacy is protected by Paypal’s SSL encryption technology, which is the highest level of commercial security.  Shop at ease knowing that Paypal offers the best Buyer Seller Protection Policies and Fraud Protection.  Please keep in mind that you are not required to register with Paypal to make a payment through them.   If you prefer to pay by check or money order please send an e-mail to mail@notjusthaviland.com.  We will get back to you with further directions.  We will then hold the item for you until we receive your payment.  Payments by check and money orders must be accompanied with a printed copy of the shopping cart order and received within 7 days of the purchase.  All purchases will be shipped once the check clears with our bank.  If payment is not received within 7 days, the items will be returned to inventory and re-listed for sale.    Shipping Policy We take time to carefully package all items and keep them safe and protected during shipping.  As an added level of protection, insurance is added and already included in the shipping price. We will ship your items within 72 hours of  receiving cleared payment.  Please note ~ some items will be shipped directly to you from the manufacturer and they will always make sure to package items so they arrive to you safely.   Special requests for overnight shipping should be sent via e-mail to mail@notjusthaviland.com.  We will do our best to accommodate these requests with an e-mail confirmation before you place your on-line payment. Additional shipping charges will apply for overnight requests. A  separate invoice will be generated via e-mail for additional shipping charges with payment due via paypal.   Privacy Policy We respect your privacy and Not Just Haviland will never share your personal information without your permission.  The information you provide is used only to process your order and update you on any future sales and promotions offered by Not Just Haviland.   Thanks!!! Thank you for taking the time to read our policy page. If you have any further questions please don’t hesitate to e-mail us directly at mail@notjusthaviland.com.  We will happily get back to you in a timely manner.    Thank you for your business!    Linda & Bill